Privacy policy
Privacy Policy
2. Data processing for the purposes of processing the contract, establishing contact
2.1 Data processing for the purposes of performing the contract
2.2 Customer account
3. Data processing for the purposes of shipment
Data transmission to a shipping provider for the purpose of shipment notification
4. Data processing for the purposes of payment
4.1 Data processing for the purposes of transaction processing
4.2 Data processing for the purposes of fraud prevention and optimisation of our payment processes
5.1 E-mail newsletter with subscription and newsletter tracking
5.3 Sending review requests by e-mail
6. Cookies and further technologies
7. Use of cookies and other technologies
8. Social Media
8.1 Social buttons by Facebook (by Meta), Instagram (by Meta), Pinterest
8.2 Our online presence on Facebook (by Meta), Youtube, Instagram (by Meta), Pinterest
9. Contact options and your rights
9.1 Your rights
9.2 Contact options
Data controller is:
Studio Pollina, Aleksandra Kozlowska Pappelallee 10
10437 Berlin
E-Mail: hello@studiopollina.com
Thank you for visiting our online shop. Protection of your privacy is very important to us. Below you will find extensive information about how we handle your data.
1. Access data and hosting
You may visit our website without revealing any personal information. With every visit on the website, the web server stores automatically only a so-called server log file which contains e.g. the name of therequested file, your IP address, the date and time of the request, the volume of data transferred and the requesting provider (access data), and documents the request. These access data are analysed exclusivelyfor the purpose of ensuring the smooth operation of the website and improving our offer. This servesaccording to Art. 6 (1) (f) GDPR the protection of our legitimate interests in the proper presentation of our offer that are overriding in the process of balancing of interests. All access data are deleted no later than one month after the end of your visit on our website.
Hosting
The services for hosting and displaying the website are partly provided by our service providers on the basis of processing on our behalf. Unless otherwise stated in this privacy policy, all access data and all datacollected in forms provided for this purpose on this website are processed on their servers. If you have any questions about our service providers and the basis of our cooperation with them, please use the contact option described in this privacy policy.
2. Data processing for the purposes of processing the contract, establishing contact
2.1 Data processing for the purposes of performing the contract
For the purpose of performing the contract (including enquiries regarding the processing of any existing warranty and performance fault claims as well as any statutory updating obligations) in accordance with Art. 6 (1) (b) GDPR, we collect personal data if you provide it to us voluntarily as part of your order. Mandatoryfields are marked as such, as in these cases we necessarily need the data to process the contract and we cannot send the order without their specification. Which data is collected can be seen from the respective input forms.
Further information on the processing of your data, in particular on the forwarding of the data to our serviceproviders for the purpose of order, payment and shipping, can be found in the following sections of this privacy policy. After complete processing of
the contract, your data will be restricted for further processing and deleted after expiry of the retention periods under tax and commercial law in accordance with Art. 6 (1) (c) GDPR, unless you have expresslyconsented to further use of your data in accordance with Art. 6 (1) (a) GDPR or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this privacy policy.
2.2 Customer account
Insofar as you have given your consent to this in accordance with Art. 6 (1) (a) GDPR by deciding toopen a customer account, we will use and store your data for the purpose of opening the customeraccount as well as for further future orders on our website. Deletion of your customer account is possible at any time and can be done either by sending a message to the contact option described in thisprivacy policy or via a function provided for this purpose in the customer account. After deletion of your customer account, your data will be deleted unless you have expressly consented to further use ofyour data in accordance with Art. 6 (1) (a) GDPR or we reserve the right to use data beyond this, whichis permitted by law and about which we inform you in this privacy policy.
2.3 Establishing contact
As part of our customer communication, we collect personal data in order to process your enquiries inaccordance with Art. 6 (1) (b) GDPR if you voluntarily provide us with this data when contacting us (e.g. via contact form or e-mail). Mandatory fields are marked as such, as in these cases we necessarily need thedata to process your enquiry. Which data is collected can be seen from the respective input forms. After your enquiry has been fully processed, your data will be deleted unless you have expressly consented tofurther use of your data in accordance with Art. 6 (1) (a) GDPR or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this privacy policy.
3. Data processing for the purposes of shipment
We forward your data to the shipping company within the scope required for the delivery of the orderedgoods according to Art. 6 (1) (b) GDPR. If you have any questions about our service providers and the basisof our cooperation with them, please use the contact option described in this privacy policy.
The same applies to the transfer of data to our manufacturers or wholesalers where they take over the shipment for us (drop shipping). These are considered to be shipping companies within the meaning of this privacy policy.
Data transmission to a shipping provider for the purpose of shipment notification
Provided that you have given us your explicit consent, during or after your order, we will forward your e-mail address and phone number in accordance with Art. 6 (1) (a) GDPR to the selected shipping provider inorder to enable them to contact you for the purpose of shipment notification or coordination prior to shipment.
This consent may be withdrawn at any time by sending a message to the contact information described in this privacy policy or directly to the shipping provider using the contact address listed below. After consentwithdrawal, we will delete the data you have provided for this purpose, unless you have expressly consentedto further use of your data or we have reserved the right to use your data for other purposes which are permitted by law and about which we inform you in this privacy policy. If you have any questions about our service providers and the basis of our cooperation with them, please use the contact option described in this privacy policy.
4. Data processing for the purposes of payment
As part of the payment process in our online shop, we work together with these partners: technical service provider, credit institution, payment service provider.
4.1 Data processing for the purposes of transaction processing
Depending on the selected payment method, we transfer the data necessary for processing the payment transaction to our technical service providers, to the commissioned credit institutions, or to the selected payment service provider, insofar as this is required for processing the payment. This is done for theperformance of the contract pursuant to Art. 6 (1) (b) GDPR. In some cases, the payment service providers themselves collect the data required for processing the payment, e.g. on their own website or via a technical integration in the ordering process. In this respect, the privacy policy of the respective payment service provider applies
Depending on the selected payment method, data transfers may occur to third countries outside the EU/EEA for which the European Commission has determined an adequate level of data protection bydecision. Insofar as data transfers take place to third countries outside the EU/EEA for which the European Commission has not issued a decision on an adequate level of data protection, thecooperation is based on the European Commission’s standard contractual clauses.
If you have any questions regarding our partners for payment processing or the basis of our cooperation with them, please contact the point of contact specified in this privacy policy.
4.2 Data processing for the purposes of fraud prevention and optimisation of our payment processes
Where applicable, we transfer additional data to the aforementioned service providers. They use this datatogether with the information necessary for processing the payment for the purposes of fraud prevention and optimizing our payment processes (e.g., invoicing, handling disputed payments, supporting accounting). This processing is carried out pursuant to Art. 6 (1) (f) GDPR on the basis of our overriding legitimate interests, in protecting ourselves against fraud and ensuring efficient payment management.
4.3 Instalment buying
If you select the "buy in instalments" option and grant the consent required for this purpose according to Art. 6(1) (a) GDPR, your personal data (first and last name, address, email, telephone number, date of birth, IPaddress, sex) and the necessary transaction data (purchased item, invoice amount, due dates, total amount, invoice number, taxes, currency, order date and time) will be transferred to our partner PayPal (Europe) S.à r.l.et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg, Luxembourg for the purpose of effecting the payment under the aforesaid method.
For the purpose of assessing the customer's identity and/or creditworthiness, our partner requests and collects information from publicly available databases and credit reference agencies. The details of the services providers providing information, including, as the case may be, information on creditworthiness, developed based on mathematical-statistical methods, as well as other details necessary for the processing of your data after their transfer to our partner PayPal (Europe) S.à r.l. et Cie, S.C.A. are included in that partner's privacy policy, which you can find here: https://www.paypal.com/de/webapps/mpp/ua/privacy-full?locale.x=de_DE
Our partner PayPal (Europe) S.à r.l. et Cie, S.C.A. uses the information it obtains about the statistical probability of default for making a well-balanced decision about the establishment, performance or termination of the contractual relationship. You can contact our partner PayPal (Europe) S.à r.l. et Cie,S.C.A. to present your standpoint and contest the decision.
The consent to the disclosure of data granted during the ordering process may be revoked with effect for the future by notifying us at any time, also without specifying the reasons for the revocation.
5. Marketing via E-mail
5.1 E-mail newsletter with subscription and newsletter tracking
If you subscribe to our newsletter, we will regularly send you our email newsletter based on yourconsent according to Art. 6 (1) (a) GDPR, using the data required or disclosed by you separately for this purpose.
You can unsubscribe from the newsletter at any time. This can either be done by sending a message to the contact option described in this privacy policy or via a link provided for this purpose in the newsletter. After unsubscribing, we will delete your e-mail address from the list of recipients, unless you have expressly consented to the further use of your data according to Art. 6 (1) (a) GDPR or we have reserved the right to use your data for other purposes that are permitted by law and about which we inform you in this privacy policy.
We would like to point out that we evaluate your user behaviour when sending the newsletter. For thispurpose, we also analyse your interaction with our newsletter by measuring, storing and evaluating opening rates and click-through rates for the purpose of designing future newsletter campaigns ("newsletter tracking").
For this evaluation, the emails sent contain single-pixel technologies (e.g. so-called web beacons, trackingpixels) that are stored on our website. For the evaluations, we link the following "newsletter data" in particular
the page from which the page was requested (so-called referrer URL),
the date and time of the request,
the description of the type of web browser used,
the IP address of the requesting computer,
the e-mail address,
the date and time of registration and confirmation
and the single-pixel technologies with your e-mail address or your IP address and, if applicable, an individualID. Links contained in the newsletter may also contain this ID.
If you do not wish to receive newsletter tracking, it is possible to unsubscribe from the newsletter at any time - as described above.
The information will be stored as long as you have subscribed to the newsletter.
5.2 Newsletter mailing
The newsletter and the newsletter tracking shown above may also be sent by our service providers as partof processing on our behalf. If you have any questions about our service providers and the basis of our cooperation with them, please use the contact option described in this privacy policy.
Our service providers are located and/or use servers in the following countries, for which the EuropeanCommission has established an adequate level of data protection by decision: USA.
The adequacy decision for the USA applies as the basis for third country transfers, provided that the respectiveservice provider is certified. Certification is available.
5.3 Sending review requests by e-mail
If you have given us your explicit consent to do so during or after placing your order in accordance with Art.6 (1) (a) GDPR, we will use your e-mail address to request an review of your order via the review system we use. This consent can be withdrawn at any time by sending a message to the contact option described in this privacy policy or via a link provided for this purpose in the review request. After you have withdrawn your consent, we will delete your e-mail address from the recipient list unless you have expressly consentedto further use of your data in accordance with Art. 6 (1) (a) GDPR or we have reserved the right to use data beyond this, which is permitted by law and about which we inform you in this declaration.
6. Cookies and further technologies
General information
In order to make visiting our website attractive and to enable the use of certain functions, to display suitable products or for market research, we use technologies on various pages, including so-called cookies. Cookies are small text files that are automatically stored on your end device. Some of the cookies we use are deletedafter the end of the browser session, i.e. after closing your browser (so-called session cookies). Other cookiesremain on your end device and enable us to recognise your browser during your next visit (persistent cookies). You can find the storage period in the overview of your web browser's cookie settings.
Protection of privacy for terminal devices
When you use our online services, we use technologies that are absolutely necessary in order to provide thetelemedia service you have expressly requested. The storage of information in your terminal device or access to information that is already stored in your terminal device does not require consent in this respect.
For functions that are not absolutely necessary, the storage of information in your terminal device or access toinformation that is already stored in your terminal device requires your consent. Please note that if you do not give your consent, parts of the website may not be available for unrestricted use. Any consent you may have given will remain valid until you adjust or reset the respective settings in your terminal device.
Any downstream data processing through cookies and other technologies
We use such technologies that are strictly necessary for the use of certain functions of our website (e.g. shopping cart function). These technologies are used to collect and process IP addresses, time of visit,device and browser information as well as information on your use of our website (e.g. information on your preferences). This serves to safeguard our legitimate interests in an optimised presentation of our offer that are overriding in the process of balancing of interests according to Art. 6 (1) (f) GDPR.
In addition, we use technologies to fulfil the legal obligations, which we are subject to (e.g. to be able toprove consent to the processing of your personal data) as well as for web analysis and online marketing. Further information on this, including the respective legal basis for data processing, can be found in thefollowing sections of this privacy policy.
What types of cookies are being used?
Functional (necessary) cookies:
These cookies are necessary for the proper functioning of the website (e.g., login, shopping cart, languageand preference settings, security). They are always enabled, and we inform you about their use. No consent is required for these cookies.
Other Cookies (Marketing/Tracking & Similar Technologies):
These cookies enable us to display (personalized) content and advertisements and to measure the effectiveness of campaigns. This may involve sharing data with third parties and tracking across multiplewebsites or apps. We ask for your consent before using these cookies and clearly inform you about whatinformation we collect, how we use it, and for what purpose. You can withdraw your consent at any time through our cookie settings.
Analytical Cookies (Limited Analytics):
These cookies help us measure the use of our website in order to improve its performance and userexperience. Where no personal data is processed, this is done without requiring your consent. If personal datais processed, we will first ask for your consent. In such cases, processing is carried out on a valid legal basis,which we explain in detail in our Privacy Policy.
Essential cookies: These cookies are necessary to enable you to use our website. This includes e.g.cookies that enable you to log into the customer area or add items to your shopping cart.
You can find the cookies settings for your browser by clicking on the following links: Microsoft Edge™ / Safari™/ Chrome™ / Firefox™ / Opera™
If you have consented to the use of the technologies in accordance with Art. 6 (1) (a) GDPR, you canwithdraw your consent at any time by sending a message to the contact option described in the privacy policy.
7. Use of cookies and other technologies
We use the following cookies and other third-party technologies on our website. Unless otherwise specified for the individual technologies, this is done on the basis of your consent in accordance with Art. 6 (1) (a)GDPR. The data collected in this context will be deleted after the relevant purpose has been fulfilled and we have ended the use of the respective technology. You can withdraw your consent at any time with effect for the future. Further information on your withdrawal options can be found in the section "cookies and further technologies". Further information, including the basis of our cooperation with the service providers can be found within the respective technologies. If you have any questions about our service providers and the basis of our cooperation with them, please use the contact option described in this privacy policy.
7.1 Use of Google services
We use the following technologies of Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland("Google"). The information automatically collected by Google technologies about your use of our websiteis usually transferred to a server of Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA and stored there.
Unless otherwise specified for the specific technologies, data processing is based on an agreement concluded for the respective technology between jointly responsible parties in accordance with Art. 26GDPR. Further information about data processing by Google can be found in Google's privacy policy.
Our service providers are located and/or use servers in countries outside the EU and the EEA for which theEuropean Commission has established by decision an adequate level of data protection.
Our service providers are located and/or use servers in countries outside the EU and the EEA. For these countries there is no adequacy decision by the European Commission. Our cooperation is based on standard data protection clauses adopted by the European Commission.
Google Analytics
For the purpose of website analysis, Google Analytics automatically collects and stores data (IP address, time of visit, device and browser information as well as information on your use of our website), from which usageprofiles are created using pseudonyms. Cookies may be used for this purpose. If you visit our website fromthe EU, your IP address will be stored on a server located in the EU to derive location data and then deleted immediately before the traffic is forwarded to further Google servers for processing. The data processing iscarried out on the basis of an order processing agreement by Google.
In order to optimize the marketing of our website, we have activated the data sharing settings for "Google products and services". This allows Google to access the data collected and processed byGoogle Analytics and then use it to improve Google services. The data sharing to Google within the scope ofthese data sharing settings is based on an additional agreement between the data controllers. We have no influence on the subsequent data processing by Google.
Google Ads
For advertising purposes in the Google search results as well as on the websites of third parties, the so-called Google Remarketing Cookie is used when you visit our website, which automatically enables interest-based advertising through the collection and processing of data (IP address, time of visit, device and browser information as well as information on your use of our website), by means of a pseudonymous cookie ID and on the basis of the pages you visit. Any further data processing only takes place if you have activated the setting "personalised advertising" in your Google account. In this case, if you are logged intoGoogle while visiting our website, Google will use your data together with Google Analytics data to create and define target group lists for cross-device remarketing.
For website analysis and event tracking, we use Google Ads Conversion Tracking to measure yoursubsequent usage behavior when you arrive on our website via a Google Ads ad. For this purpose, cookiesmay be used and data (IP address, time of visit, device and browser information as well as information on your use of our website based on events specified by us, such as a visit to a website or newsletterregistration) may be collected, from which usage profiles are created using pseudonyms.
If you do not give us your consent to the use of Google Ads in accordance with Art. 6 (1) (a) GDPR, nocookies will be stored on your device or read out. The data processing described in the previous paragraphsdoes not take place. In order to close gaps in web analysis through behaviour and conversion modelling, pings with data (user agent, information on your consent behaviour, screen resolution, IP address, page URL,information on ad clicks in URL parameters) are sent to Google. Your IP address is used to derive the IP country.
Google Maps
For the visual representation of geographical information, Google Maps collects data on your use of theMaps functions, in particular the IP address and location data, and transmits this data to Google and thenprocesses it by Google. We have no influence on this subsequent data processing.
Google Fonts
For the purpose of a uniform presentation of the contents on our website, data (IP address, time of visit,device and browser information) are collected by the script code "Google Fonts", transmitted to Google andthen processed by Google. We have no influence on this subsequent data processing.
YouTube Video Plugin
In order to integrate third party content, data (IP address, time of visit, device and browser information) arecollected via the YouTube Video Plugin in the expanded data protection mode used by us, transmitted toGoogle and then processed by Google only when you play a video.
7.2 Use of Facebook services
Use of Facebook Pixel
We use the Facebook pixel within the framework of the technologies of Meta Platforms Ireland Ltd., Block J, Serpentine Avenue, Dublin 4, Irland (hereafter („Facebook (by Meta)“ or “Meta Platforms Ireland“) as described below. The Facebook pixel is used to automatically collect and store data (IP address, time ofvisit, device and browser information as well as information on your use of our website based onevents specified by us, such as a visit to a website or newsletter registration), from which user profilesare created using pseudonyms. For this purpose, a cookie is automatically set by the Facebook pixelwhen you visit our website, which automatically enables recognition of your browser when visiting otherwebsites by means of a pseudonymous cookie ID. Facebook (by Meta) will combine this informationwith other data from your Facebook account and use it to compile reports on website activities and toprovide other services associated with website use, in particular personalised and group-based advertising.We have no influence on data processing by Facebook and only receive statistics based on Facebook pixels.
The information automatically collected by Facebook (by Meta) technologies about your use of our websiteis usually transferred to a server of Meta Platforms, Inc., 1601 Willow Road, Menlo Park, California 94025,USA and stored there. Further information about data processing by Facebook can be found in Facebook 's(by Meta) privacy policy. Our service providers are located and/or use servers in the following countries, forwhich the European Commission has established an adequate level of data protection by decision: USA,Canada, Japan, South Korea, New Zealand, United Kingdom, Argentina. The adequacy decision for the USAapplies as the basis for third country transfers, provided that the respective service provider is certified.
Certification is available. Our service providers are located and/or use servers in these countries: Australia, Hong Kong, India, Indonesia, Malaysia, Singapore, Thailand, Taiwan, Brazil, Mexico. There is no adequacy decision for these countries by the European Commission. Our cooperation with them is based on these safeguards: Standard data protection clauses of the European Commission.
Facebook Ads (Ad manager)
We use Facebook Ads to promote this website on Facebook (by Meta) and other platforms. We determine the parameters of the respective advertising campaign. Facebook (by Meta) is responsible for the exact implementation, in particular the decision on the placement of the ads with individual users. Unless otherwisespecified for the individual technologies, data processing is based on an arrangement between jointcontrollers in accordance with Art. 26 GDPR. The joint controllership is limited to the collection of data andits transmission to Meta Platforms Ireland. The subsequent data processing by Meta Platforms Ireland is not covered by this arrangement.
Based on the statistics about visitor activity on our website created via Facebook pixels, we operate group-based advertising on Facebook (by Meta) via Facebook Custom Audience by determining the characteristics of the respective target group.
On the basis of the pseudonym cookie ID used by the Facebook pixel and the collected data about your usage behavior on our website, we operate personalized advertising via Facebook Pixel Remarketing.
8. Social Media
8.1 Social buttons by Facebook (by Meta), Instagram (by Meta), Pinterest
Social buttons by social networks are used on our website. These are only integrated into the page as HTML links, so that no connection to the servers of the respective provider is established when our website is accessed. If you click on one of the buttons, the website of the respective social network will open in a newwindow of your browser. There you can click e.g. the Like or Share button.
8.2 Our online presence on Facebook (by Meta), Youtube, Instagram (by Meta), Pinterest
If you have given your consent to the respective social media provider in accordance with Art. 6 (1) (a)GDPR, when you visit our online presence on the social media mentioned above, your data will be automatically collected and stored for market research and advertising purposes, from which user profiles are created using pseudonyms. These can be used, for example, to place advertisements within and outside the platforms that presumably correspond to your interests. Cookies are usually used for this purpose. For detailed information on the processing and use of data by the respective social media provider, as well as a contact option and your rights and settings options for the protection of your privacy, please refer to the provider's privacy policies linked below. Should you still require assistance in this regard, please contact us.
Facebook (by Meta) is provided by Meta Platforms Ireland Ltd., Block J, Serpentine Avenue, Dublin 4, Ireland (hereafter "Meta Platforms Ireland ") The information automatically collected by Meta Platforms Ireland about your use of our online presence on Facebook (by Meta) is usually transferred to a server ofMeta Platforms, Inc., 1601 Willow Road, Menlo Park, California 94025, USA and stored there. Data processing in the context of a visit to a Facebook (by Meta) fan page is based on an agreement between joint controllers in accordance with Art. 26 GDPR. Further information (information on Insights data) can be found here.
Our service providers are located and/or use servers in the following countries, for which the EuropeanCommission has established an adequate level of data protection by decision: USA, Canada, Japan, SouthKorea, New Zealand, United Kingdom, Argentina.
The adequacy decision for the USA applies as the basis for third country transfers, provided that the respectiveservice provider is certified. Certification is available.
Our service providers are located and/or use servers in these countries: Australia, Hong Kong, India, Indonesia, Malaysia, Singapore, Thailand, Taiwan, Brazil, Mexico. There is no adequacy decision for these countries by the European Commission. Our cooperation with them is based on these safeguards:Standard data protection clauses of the European Commission.
Instagram (by Meta) is provided by Meta Platforms Ireland Ltd., Block J, Serpentine Avenue, Dublin 4, Ireland (hereafter "Meta Platforms Ireland ") The information automatically collected by Meta Platforms Ireland about your use of our online presence on Instagram is typically transferred to and stored on a server at Meta Platforms Inc., 1601 Willow Road, Menlo Park, California 94025, USA. Data processing inthe context of a visit to an Instagram (by Meta) fan page is based on an agreement between joint controlers in accordance with art. 26 GDPR. Further information (information on Insights data) can be found here.
Our service providers are located and/or use servers in the following countries, for which the EuropeanCommission has established an adequate level of data protection by decision: USA, Canada, Japan, SouthKorea, New Zealand, United Kingdom, Argentina:
The adequacy decision for the USA applies as the basis for third country transfers, provided that the respectiveservice provider is certified. Certification is available.
Our service providers are located and/or use servers in these countries: Australia, Hong Kong, India, Indonesia, Malaysia, Singapore, Thailand, Taiwan, Brazil, Mexico: There is no adequacy decision for these countries by the European Commission. Our cooperation with them is based on these safeguards:Standard data protection clauses of the European Commission.
YouTube is provided by Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland (hereafter"Google"). The information automatically collected by Google about your use of our online presence onYouTube is generally transferred to a server of Google LLC, 1600 Amphitheatre Parkway Mountain View, CA94043, USA and stored there.
Our service providers are located and/or use servers in countries outside the EU and the EEA for which theEuropean Commission has established by decision an adequate level of data protection.
Our service providers are located and/or use servers in countries outside the EU and the EEA. For these countries there is no adequacy decision by the European Commission. Our cooperation is based on standard data protection clauses adopted by the European Commission.
Pinterest is provided by Pinterest Europe Ltd, Waterloo Exchange, 3rd Floor, Waterloo Road, Dublin 4, Ireland (hereafter "Pinterest"). The information automatically collected by Pinterest about your use of our online presence on Pinterest is usually transferred to and stored on a server of Pinterest, Inc, 505 BrannanSt, San Francisco, CA 94107, USA.
Our service providers are located and/or use servers in countries outside the EU and the EEA for which theEuropean Commission has established by decision an adequate level of data protection.
Our service providers are located and/or use servers in countries outside the EU and the EEA. For these countries there is no adequacy decision by the European Commission. Our cooperation is based on standard data protection clauses adopted by the European Commission.
9. Contact options and your rights
9.1 Your rights
Being the data subject, you have the following rights according to:
art. 15 GDPR, the right to obtain information about your personal data which we process, within the scope described therein;
art. 16 GDPR, the right to immediately demand rectification of incorrect or completion of your personal data stored by us;
art. 17 GDPR, the right to request erasure of your personal data stored with us, unless further processing is required
to exercise the right of freedom of expression and information;
for compliance with a legal obligation;
for reasons of public interest or
for establishing, exercising or defending legal claims;
art. 18 GDPR, the right to request restriction of processing of your personal data, insofar as
the accuracy of the data is contested by you;
the processing is unlawful, but you refuse their erasure;
we no longer need the data, but you need it to establish, exercise or defend legal claims, or
you have lodged an objection to the processing in accordance with art. 21 GDPR;
art. 20 GDPR, the right to receive your personal data that you have provided to us in a structured, commonly used and machine-readable format or to request its transmission to another controller;
art. 77 GDPR, the right to complain to a supervisory authority . As a rule, you can contact thesupervisory authority at your habitual place of residence or workplace or at our company headquarters.
Right to object
If we process personal data as described above to protect our legitimate interests that are overriding in the process of balancing of interests, you may object to such data processing with future effect. If your data are processed for direct marketing purposes, you may exercise this right at any time as described above. If yourdata are processed for other purposes, you have the right to object only on grounds relating to your particular situation.
After you have exercised your right to object, we will no longer process your personal data for such purposesunless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms or for the establishment, exercise or defence of legal claims.
This does not apply to the processing of personal data for direct marketing purposes. In such a casewe will no longer process your personal data for such purposes.
9.2 Contact options
If you have any questions about how we collect, process or use your personal data, want to enquire about, correct, restrict or delete your data, or withdraw any consents you have given, or opt-out of any particulardata use, please contact us directly using the contact data provided in our supplier identification.

